Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Would virgin be able to re send older mobile bills from.2019 and 2020. Electronically (e mail) is fine
Hi, I have lost the security key to be able to log into my credit agreement .
Hi, my replacement SIM card is also not activating. I still have the old SIM, when I try to text READY to 789648 it won't send and my new phone is not asking for a SIM unlock code.
Need my credit agreement security key to access agreement. I have the emails with the credit agreement number, but I can't see the security key anywhere. Thanks, Loui
I had reported an iphone as lost. 2 days later it was found and was therefore untagged by virgin and a new SIM card sent. Since then the phone has stopped working and the new sim is showing as no service. After many messages with virgin, we cannot g...
Hi thereMy Caller ID is not displaying the incoming number anymore. It used to work but stopped since I put my SIM into my new phone, the Nothing Phone (1)All come up unknown, tried all the workarounds! all the contacts are on google it's like its no...
Hi,My phone broke and I lost all the text messages I had saved in there. I got a new phone but it took a while to get it. I want to retrieve the old text messages I had in my old phone and I also likely missed new text messages because I couldn't see...
Hello,I am currently on Holiday in Cyprus and I am unable to get any service for calls or data.I have followed guides for iPhones to manually select roaming, checked my virgin media account is active for roaming and I can’t seem to get service.Would ...
I purchased a new phone and put my new sim in it. I then swapped sims over into new phones for my children too. We all have iphones. On the wifi, internet is speedy. On the mobile data, its terribly slow if loading at all. When using mobile data it s...
Hi all. Can you tell me if Virgin mobile phones are 'unlocked'. I'm going abroad and want to put a 'local' sim in?Thanks in advance
