Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
Is it possible for 2 people to have the same number? I have been receiving texts and phone calls to someone called Gloria for months now on my phone. At first, I thought it was some type of scam, but I've received voice calls for her too. This is my ...
I received messages to say that my sim had been sent and that I had 7 days until my current sim would stop working. I now have no network and unable to use my phone for calls or messages. I have no mobile data or signal. Please can this be resolved A...
I thought it was just a blip but investigating these forums and then checking with LTE discovery tool, I can see I've been switched to O2 without being informed (I was told this would not happen from a Virginia mobile employee). As data sometimes fai...
My mobile phone won't work in Portugal and I can't sign into my account
I am at present in New York. My iPhone does not seem able to make or receive calls. I increased my spending cap - put on Mobile Data and Data Roaming - still no joy. I did manage to ring Voicemail - but not properly - and for my troubles £7 was taken...
In a bit of a pickle here, my Samsung A50 has gone wrong, constantly crashing and resetting, I was advised to do a factory reset, but during this, the phone crashed, when it recovered it asked for a password, but no matter what I put in that I know t...
My voicemail is requiring a PIN number to access but I have never set one up how do I get a PIN number I am currently on holiday and have messages I need to open
I [MOD EDIT: Subject title changed]
I am trying to get the PAC code for my phone.I have send an SMS (with the word PAC and my birthdate) to which I get no answer except I need to contact you.I have been on the online chat for more than 10 hours waiting for someone to come on, but nothi...
I have been a Virgin customer for a number of years under my mother's account (Alison Austin [MOD EDIT: Removed]). I have recently moved out of the family home into a flat and already have Virgin Wifi. I phoned you trying to take out a mobile phone...
