Hello,I have a handset loan which still shows as virgin media on my bank account. This was taken out around the start of 2022.I need to amend the direct debit details however whenever I try to log in to the manage the loan page it crashes or tells me...
Hi, i am in ireland and have tried to get a bill pay phone but when i try to check out it says my account is currently suspended. But i have broadband/Tv and no bill is due i have never been late or cut off is there any reason for this? Thanks in adv...
I have contacted you by phone numerous times. There is no way of getting through to your mobile device team. I have a mobile device plan with you.O2 cannot resolve this.I require proof of purchase for my insurance ASAP. I have completed the proof of ...
Hello, like everyone else, it seems, I need to find out when my loan with Virgin Mobile ends. I no longer have my security key. Please could someone make contact with me to give me this information?
We have 4 phones on virgin mobile that were moved to O2.Nothing stopped working so never worried about it.However how do I access my account now? Went to O2 and theres a Virgin Media O2 login button but it just says we will email to link logins and I...
Hi there,Need to have access to my Virgin Mobile account to check contract for an O2 upgrade. I require a security key but I can't find it in my emails as others have mentioned. If you could assist with this I would appreciate it! Thank you!
I have a mobile contract with virgin, my airtime plan got moved to o2 I now need my credit agreement number and security key which I can’t find to see my outstanding finance on my mobile. Speaking to someone on her they said I needed to deal with o2 ...
Hello, im trying to find my security key for my credit agreement! Could someone please message me a solution to this problem, as I want to upgrade my phone. Thankyou
My Partner (recently deceased) had an account with virgin mobile, which was duly swopped to O2, now Because of the bereavement I requested O2 switch one of the numbers on my partners account to a new O2 account I had to set up (they wouldn't let me t...
