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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Resolved! Have I moved over to o2 coverage?

Hi all,I'm wondering if my coverage is now being provided by o2 in my area or if its still Vodafone? I've been told its switched to o2 now but yet when i do speed tests it still says Vodafone?just curious! thanks all

djr_uk by Up to speed
  • 10 replies
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Mobile connection

I have had no mobile coverage for almost 24 hours. I have tried to reboot many times - ive checked settings and selected Virgin (02 is not an option ) and im not in flight mode. Still no connection. Cant call Virgin even when connected to wifi becaus...

Mardy40 by Joining in
  • 1 replies
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Voicemail pin abroad

Hi, I have received a voicemail whilst on holiday in EU. It is asking me for a pin to access it but I have never set on up. Can you help please? Thanks 

sjgraham by Joining in
  • 2 replies
  • 0 kudos

Sim unavailable

Over the last 2 weeks mine and my daughters sims have periodically been reporting “sim unavailable” my issue is now multiple times a day. I can restart the phone to sort but not I need replacement sims to resolve or something else I should t...

Drdapa by Tuning in
  • 6 replies
  • 0 kudos

Virgin Roaming not working on iphone in India

Hi,This is the second time I travelled to India in 3 months I have faced same issue with Virgin Roaming. First time though I had not enable roaming before leaving UK. However this time I have enabled roaming before leaving and I tried to follow iphon...

Changing numbers to international format

My iPhone phonbook keeps changing codes to international settings, for example 01234 123456 changes to 01 34 12 345 6 etc, meaning it doesn’t recognise the number when dialled. I cannot find sim applications on ios16.3.

Virgin Mobile RIP.. Moving to O2 - Tariff Changes?

I just stumbled  across teh fact that Virgin Mobile will be no more by March this year (2023) and users will be transferred to O2 Tariffs. I checked out the O2 tariff an teh cheapest is about double what I'm currently paying for SIM only 30 day rolli...