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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 4390 Views
  • 0 replies
  • 6 kudos

Virgin tv go on iOS won’t connect to virgin box

Hi, I am trying to contact a member of the MOD team after reading an old post. I am having the same issue and can’t seem to resolve it.we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote c...

TV Go on iPad

Hi, I can watch my saved Sky Sports recoding in the Virgin TV Go app fine inside my home network, but it dose not work on my iPad (Only available at home).  I have deleted the app and started again.  My 360 box is on the latest version too.  The app ...

easty86 by Joining in
  • 310 Views
  • 2 replies
  • 0 kudos

cant log in to sky on PC

biggest game of the year and cant log in UTD vs Liverpool what's going ON !!!!!!!!!!!!!!!!page will not load its not my internet  or log in details or anything as I use the PC login all the time there somethign else going on FIX IT  

Netflix You seem to bd using proxy

Getting You seem to bd using proxy error in Netflix for specific shows. This is happening only when connecting with virgin broadband. In my mobile network it is working fine.There is no VPN used.

VMUSER34 by Joining in
  • 600 Views
  • 7 replies
  • 0 kudos

Sorry we can't play this at the moment 0

I am trying run Virgin TV Go using Chrome. I login using the Web based access , I can view the menu fine but when I select a channel I get the error - Sorry we can't play this at the moment 0.The app work fine on my ipad and iphone.Please could someo...

Service not available - Virgin TV Go App

Where do I start regarding the poor customer service being received when in need of support. I recently moved my services to my new address. The TV app has always worked fine in the past however with the move I was given a new account number. Since t...

Saf3 by Tuning in
  • 1294 Views
  • 10 replies
  • 1 kudos

Virgin TvGo not connecting to iPad

Hi, I am trying to contact a member of the MOD team after reading this old post. I am having the same issue and can’t seem to resolve it.we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote...

Watchlist deleted

Hi, I have a watchlist on Virgin TV Go which I use during the week.  I have just added a new programme to my list, which I think I might have had a list of about 10-15 programmes.  I was just in this morning and started watching an episode from my ne...

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Prso9 by Dialled in
  • 193 Views
  • 2 replies
  • 0 kudos