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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3778 Views
  • 0 replies
  • 6 kudos

tvgo keeps asking me to register the same pc!!

Every time i try to watch tnt sports tv via my virgin tv go on my pc , it asks me to register the device, after 5 devices (the same pc on firefox all the time) it stops me watching anything because i have reached maximum devices !!! , i have not used...

sky sports log in on app

the app just says cant connect at the moment, but its a long moment, all other channels ok just cant log into sky sports via virgin, was ok the other day, is there a fault

AlanC11 by Tuning in
  • 5621 Views
  • 1 replies
  • 0 kudos

Virgin TV Go doesn't work for me

Virgin TV Go doesn't work on my Macbook.  When I try to watch anything it just comes up with a message saying: Sorry - we can't play this at the moment.  It seems to work OK on my iphone but I'd prefer to watch on my Macbook as the iphone screen is t...

sky sports app through virgin keeps going blurry on pc

Hi, I some times have to watch football through the web portal on virgin tv go, it loads the sky sports app and works ok for the first 10 mins or so, then when the game starts it keep going pixalated and blurry to the point you cant even make out the...

TestFlight

When opening Virgin TV Go get an option to download TestFlight & to become a Beta tester, I’ve downloaded TestFlight but can’t get in need a code, can’t see it anywhere, have also since downloading noticed an orange dot next to the Virgin TV Go app, ...

Virgin tv go. Issues. Nothing changes.

Virgin tv go does not work. Have tried numerous times on 2 different iPhones that have the updates required.  Also an iPad. Updated. All we can get is opps , this service is not available right now , try in a few minutes . This achieved nothing but w...

Matesse by Joining in
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin Go app on Apple TV 4K box

Hi all,Recently saw that the Virgin Go is available to download on an Apple TV - I have the current 4K box. This is very welcome to me, as I prefer to use Apple TV to stream than the Virgin TV box that is clunky and slow, with the Apple TV box so wel...

JLD123 by Tuning in
  • 1050 Views
  • 13 replies
  • 0 kudos

TV Go keeps failing

I can't watch TNT on my laptop for longer than five minutes without having to refresh because of getting a 1001 error code.  Screenshot attached.  Never had a problem before.  Please solve! 

Jon25_0-1731798386919.png
Jon25 by Joining in
  • 668 Views
  • 12 replies
  • 0 kudos

Virgin Go App Error!

Hello, Ive seen a few posts on here with a similar issue regarding the VirginGo app not working, just getting the below error message! Whats the fix? Thanks!

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