Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi, I am trying to contact a member of the MOD team after reading an old post. I am having the same issue and can’t seem to resolve it.we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote c...
Hi, I can watch my saved Sky Sports recoding in the Virgin TV Go app fine inside my home network, but it dose not work on my iPad (Only available at home). I have deleted the app and started again. My 360 box is on the latest version too. The app ...
biggest game of the year and cant log in UTD vs Liverpool what's going ON !!!!!!!!!!!!!!!!page will not load its not my internet or log in details or anything as I use the PC login all the time there somethign else going on FIX IT
Getting You seem to bd using proxy error in Netflix for specific shows. This is happening only when connecting with virgin broadband. In my mobile network it is working fine.There is no VPN used.
Virgin TV Go on windows laptop or iPhone keeps losing internet connection. Only Virgin TV Go keeps losing connection. Any other app both on Laptop and iPhone dose not lose connection I can also watch Sky Sports via Virgin log on and that works. Onl...
I am trying run Virgin TV Go using Chrome. I login using the Web based access , I can view the menu fine but when I select a channel I get the error - Sorry we can't play this at the moment 0.The app work fine on my ipad and iphone.Please could someo...
Where do I start regarding the poor customer service being received when in need of support. I recently moved my services to my new address. The TV app has always worked fine in the past however with the move I was given a new account number. Since t...
Hi, I am trying to contact a member of the MOD team after reading this old post. I am having the same issue and can’t seem to resolve it.we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote...
Hi, I have a watchlist on Virgin TV Go which I use during the week. I have just added a new programme to my list, which I think I might have had a list of about 10-15 programmes. I was just in this morning and started watching an episode from my ne...
