Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi,Has anyone figured out a way to use the "red button" function whilst watching Sky Sports + using the Sky Sports desktop app on laptop/PC?Plenty of live games to choose from on the TV but seems you can only watch the one they are showing by default...
For some reason channel 4 has audio description on at random points and I can’t switch it off. It only happens on channel 4. I’m watching it on my window 11 laptop.
Hi,Is there a reason why Deadliest Catch, Season 20 Episode 16 is not available on the Virgin TV Go app and when looking at my recordings on TV Control app, it only available to watch on my TV. All other episodes are fine and can be watched on eithe...
I'm unable to log into tvgo using my phone or pc? i'm trying to completey remove all devices and start from scratch. Why is this so hard to do?
Hi I've been receiving the following error on all my devices when opening the TV Go App has been happening for several weeks across several devices the App is on the.latest version and the devices are either android 13 or 14. Have tried on different ...
Almost 18 months after this post I’ve lost access to the Virgin TV app, it won’t let me sign in with my Blueyonder email and says the password is wrong when trying to access it via the email system too…Can’t be a coincidence surely…
Can anyone tell me if it’s possible to watch Moto GP (on TNT) via the App on a phone/tablet? I appear on only be able to watch recordings via the Virgin TV Box. Thanks
I cannot watch SkySports on the desktop player - it initially connects and then this error comes onto the screen.I'm a UK Virgin Media customer with full subscription.I've just logged out and logged in again with the same result.thanks
i have had to wait for a new month for new device registrations (even though i only had one on there).when i use my phone or tablet i can watch recordings from box. - however sometimes it doesnt let me set recordings or delete em. it hasnt for the pa...
I have been using the app to record shows on the go and recently I had a new box as the other one just died. Now when I try to record through the app, I get a message saying the box is offline and the recording will be set when online, despite me wat...
