Every time I access the Virgin Go App I get asked to register my device, but it is already registered from the previous time. This is taking my device allocation down every time I want to watch tv on the go. Can you stop this so I can use the app without the hassle?
Thank you for your post and welcome to the community.
I'm very sorry to hear about having the register every time you use the app.
Can you confirm the device this is on?
Also do you regularly clear cookies and cache from your device?