Sky Sport Virgin Go

[Ashburnian]

Another account here where we cannot get Sky sport on the Virgin Go app on our iPhone or iPad. Anyone managed to resolve this.?

[Graham_A]

@Ashburnian You need to have the Sky Sports app installed on your iPhone and iPad to view Sky sports on the go.  The TV Go app will break out to the Sky Sports app when you select a Sky Sports channel.

[Ashburnian]

Thanks but I already have the Sky app installed and also Sky Go, still doesn’t work.

[Ashburnian]

Also to clarify, the Sky sport channels do not show for selection on the Virgin go channel guide. ( I do have the sky sport channels in my package).

[Graham_A]

What happens when you try to sign into the Sky Sports app using the VM sign in icon?

[Ashburnian]

I don’t appear to have this icon in my sky sports app.

[newapollo · Accepted solution]

Hi @Ashburnian 

You need to scroll down the initial log in page as shown in the screenshot below

[Ashburnian]

Ok, done all that but it does not give us Sky sport, only the basic Sky channels.

[Beth_G]

Hi Ashburnian

Sorry to hear you're having trouble accessing Sky Sports channe;s on the go.

Are you able to send us a screenshot of the channel guide once you're signed into Sky Sports please? We'll do our best to help.

[Ashburnian]

Thanks for contacting me, I attach a screenshot of the guide page that should show the Sky sport channels.