Log in to Sky Sports failing

[charscot]

Hi All

I am trying to access Sky Sports via Tv on the go by logging in on a browser (Chrome and Firefox).

Working fine yesterday but today I click log in and if lucky get the choose VM option and enter the e-mail and password and it then goes back to the main sky sports page and nothing is logged in. Most times it doesn't even go to the log in page but just goes back to the main sky sports page.

I have tried two different pcs, two different browsers (chrome and firefox) and have tried clearing the cache, cookies etc and made sure the browsers are fully up to date.

Any other suggestions I can try or is this another issue with Sky Sports (like the one a few days ago) that they will eventually fix.

Thanks

[gazzie]

"Thanks for bringing this issue to our attention, we're very sorry that you haven't be able to access Sky Sports via TVGO when using a web browser"

I'm trying via Sky Sports website as I always do using VM login. Usually I just login using VM details option and it then takes me to a page with the link to open the Sky Desktop Player. But the exact same thing as others mention above, is happening for me. Accepts my login details (which are correct) but doesn't log me in. Sounds like Sky Sports is not recognizing VM logins at all. Tried Chrome, Firefox, Brave and Edge. All the same.

[Ayisha_B]

This has been raised and we will continue to provide updates as we get them.
 

[robpn6]

I've got the same problem right now.... as far as I know it was ok yesterday.... I have tried multiple devices... only seems to work on my phone but will not work on laptop... have tried de-registering and re-registering a device but no luck... can anyone help?

[rupyjl]

Yeah exactly that problem.  Works on phone but continually logs out (or never logs in) on PC.  Any progress?

[markwells]

I have had this same problem since yesterday. Sky Sports works on my tablet but on my PC, after going through the log in process, I am simply returned to the page I started on. No error messages are given. It seems to accept my details but then just doesn't log me in. I use Google Chrome and have not previously ever had this particular problem.

[abuelbanat]

when is this being resolved?? - entirely unacceptable yet again from VM

[Impyimp]

Same problem for me, two days no Sky Sports.

[Baldybob]

It is still an issue. Can someone get their ass in gear and sort it.😠

[milbers]

Still no update from any moderator on this. This is the third day this problem has existed and nobody has has the common courtesy to let us all know when it will be resolved. Already missed all the rugby matches over the weekend. I await a response to this but am not holding my breath. Totally unacceptable

[mikey59]

everything worked fine a few days ago but now when i log in it sends me back to the log in page and asks me to log in again