Hi all,
We've been advised by our support teams that the fault has now been fixed.
If anyone is still facing issues then please let us know.
Regards,
Dean C
Community Moderator
Hi all,
We've been advised by our support teams that the fault has now been fixed.
If anyone is still facing issues then please let us know.
Regards,
Dean C
Community Moderator
No change for me. Still get message saying page not working.
Now working after clearing cache and cookies.
It's doing the same thing for me now. Works fine on my phone, but doesn't work at all on PC. Have tried clearing cache and cookies, but every time I log in, it just takes me back to the Sky Sports homepage having not logged in.
I'm having the exact same issue as described above today. Attempting to log in, after entering VM username and pw it kicks me back to the Sky Sports home page, not logged in.
Hi,
I am having the same issue today, works fine on ipad, but not on PC
Thanks
Jon
I have cleared the cache & cookies as well
I had this issue re-appear this morning but only on one of my pcs (I have VM/Sky on two pcs at the same time usually). I managed to get it working again but only after checking the browser (chrome) and updating it to the latest version, clearing the data and cache and then re-starting the pc. I hope this works for you all too.
11:38am 18/09/2024 I also can't log in. It just keeps going straight back to the Sky Sports website with Log In in the top right corner. I can log in fine on my phone. I cannot log in via my laptop and Chrome Browser. Cleared Cookies and Cache (which normally sorts out any log in issues) to no effect.
Has this issue come back? I am unable to sign in to watch Sky Sports cricket on my PC - chrome and Firefox. I log in with my VM credentials, but on updating I am just taken back to the previous screen, and I am not logged in.
Still no joy using the Sky Sports app on my mobile. Refuses to accept my log in details saying that they're wrong when I know they're right! Very frustrating, tried uninstall and re install but to no avail
Hi Dean – still having issues. On Chrome, I can't even get past the login screen – it just immediately presents an error message 'HTTP STATUS 400 – Bad Request'.
On Firefox, I can get past that error and enter my login details. After logging in I immediately receive:
Hi Ronan,
Thanks for coming back to us on this one. It looks as though there was a fault earlier this year but this has since been fully resolved.
Just to confirm, are you able to log in to TV Go with your detail successfully? If so, please delete the cache and cookies on your browser, ensure you're not using a saved link and instead go directly to the website, also ensure you have no extensions running in your browser. Finally, please ensure you're clicking the VM logo to log in.
Keep us posted on how you get on.
Many thanks,
Hi Ronan,
Do you have VM TVGo on your PC/laptop? If so please try the following:-
Open TVGo and go to the Live TV guide and select one of the Sky Sports channels. This should then show a clickable icon in a small red box, ' Watch on Sky Sports' - clicking on that should reveal another red clickable pop up box, 'Exit to watch'.
Clicking on that will direct you to the Sky Sports web page where you should then see a prompt, 'Install the Desktop Player' .If you haven't already installed Sky Desktop player then click on that prompt and the page will be redirected so you can download the desktop player app.
If you have already got that installed then click on, 'I have already installed the Desktop Player' instead and then click on 'Continue' This should then open a Sky Sports pop up browser window to play your content.
You should also test the Sky Sports app on an android or ios mobile/tablet to see if it's working, and any problems use the VM TVGo app, click on a Sky Sports live program and then click on the pop up to see if it opens a working Sky Sports app.
Thank you for posting this great advice 🙂
