Forum Discussion

egobirchy's avatar
egobirchy
Joining in
2 years ago

Can't playback recordings on via app or second 360 box

As of today, I can't playback recordings on any device except my main 360 box. The second box and any registered phones or tablets all just throw an error as shown below.

 

I have switched off and on, re-registered devices, rebooted apps, and reset WiFi. Any other ideas, please?

 

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    2 years ago

    Hey egobirchy, thank you for reaching out and I am sorry to hear this.

    Just to confirm is this with NFL or is it every recordings?

    Are you still able to record stuff on both boxes?

    Is that the only error its giving you, any others? 

    • egobirchy's avatar
      egobirchy
      Joining in
      2 years ago

      It was on playback of all recordings. The second box was giving a CS2200 error. It has gone away now, so obviously a temporary  issue on Virgin's end.