on 26-02-2024 15:24
I need a reactivation code for Netflix. I am seeing a message to Add Payment when trying access Netflix since today.
I recently had a bereavement in the family and had to change account holder but have not received a new email to activate.
It has the Netflix Standard on my bill.
Thank you
on 28-02-2024 18:59
Hi chaser2k24,
Thank you for your post and welcome to the community.
Have you tried to activate this via your online account?
^Martin
on 01-03-2024 10:15
Please could you link me to how to do this please?
I couldn't see anywhere on the my virgin media page to activate netflix.
on 04-03-2024 14:08
Hi chaser2k24,
Thanks for coming back to us on this one. We're sorry to hear you've not been able to reactivate Netflix since the change in the account was done.
We don't have a link I'm afraid. Within My VM, there should be a Netflix tile. If you click this, it should give you the option of linking your Netflix account. If it doesn't, pop back and let us know so we can raise this with another team to re-send the activation link for you.
Many thanks,
on 05-03-2024 17:12
I have tried the Netflix tab , but it just takes me to the Netflix website with no option to link the new email address linked with the account.
If you could kindly pass this on to another team to pass on a validation link , that would be great.
Many Thanks
on 07-03-2024 17:51
Thank you for keeping us posted. I will private message you to confirm your details.
^Martin