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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
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  • 2 kudos

Muffled sound on stream

I’m new to Virgin Stream. I notice the sound is very muffled on BBC and other channels. Some channels seem to be clear and the same as Freeview through the aerial.

Pluto TV always buffering

Added the Pluto tv channel to my channel list (guess this just saves time locating the app and loading it) anyway, since I have had this stream box Pluto tv still frequently buffers during playback on any of it's channels. I am connected via ethernet...

richie_k by Joining in
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  • 3 replies
  • 1 kudos

My review of Stream

Hello,Just an update on my original post. I’ve had Stream for a few days now, so I’ve had a chance to give it a test drive.For background, I have an Apple TV 4K box and have been happily streaming with this for a while now. Last year I also had Sky S...

Anonymous by Not applicable
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  • 4 replies
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Resolved! Security message on apps via my tv cant access

HiSince early hours can't get into any of the apps on my tvs, BBC I player, amazon prime, u tube, getting a security message saying security error, the server could not prove its content, all ok on phones, tablets etc, anyone else had the same?

Charlotte6 by On our wavelength
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  • 29 replies
  • 0 kudos

Delete subscription add on

Anyone know how to delete subscriptions that have been stuck at "adding" for ages. Wanted to watch some stuff so was adding them on but with the delay no point now? Box does not let me remove and the webpage for the subscriptions does not work.