Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
I had been looking at Virgin Stream, and requested a call back a few times from virgin. The calls never came so contacted them on WhatsApp - the website appears to show you can just add Stream to your account, pay set up fee and then add what you wan...
I have a stream box and i cannot subscribe either on tv or website to extra packages , message tells me there is a technical issue on tv app and online website goes tthrough motions but does not add subscription .I have tried contacting customer s...
Is the Stream box hdmi cec compatible? We just had one installed today but the tv won’t recognise it to auto turn on.We have a Philips oled806 and the Easylink is all set up. It auto turns on both the PS5 and the old Sky Q box. The new Stream box how...
Hi, when I connect my VM stream via HDMI, my Samsung tv does not auto recognise it like it does with most other devices. I need to manually set it up under a different virgin media tv device which means that I can’t use my Samsung one remote to contr...
Please help my stream box with not add any subscriptions
Hi AllIs it mandatory that you use Virgin Stream only with Virgin broadband?Sorry if it's a silly question, my virgin package arrived and the hub 3 isn't working. My existing provider finishes this Wednesday. Been chaotic trying to get a technician o...
Hi All, Not sure if it’s just me or not but my stream box does not have any of the seasonal Christmas channels in the live tv list. My parents who have Sky already have them available. Is there an issue with my box? It’s on the latest software 5.05. ...
