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Dancran50's avatar
Dancran50
Tuning in
2 years ago

Netflix after moving home

Recently moved home. Thought all was great. During the move as I expected my netflix was suspended. Now after use WhatsApp and a phone call to customer care. I still can't get my netflix back. That i...
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Dancran50's avatar
Dancran50
Tuning in
2 years ago

Yep. Been here over a month. Still the same. Raised a complaint spoke to several people and nothing 

Gareth_L's avatar
Gareth_L
Icon for Forum Team rankForum Team
2 years ago

Hi Dancran50.

Sorry this is still ongoing.

I have just asked for an update on the IT Ticket Beth raised on your last interaction with us.

As soon as we know more we will pop back on here.

Gareth_L

 

  • Dancran50's avatar
    Dancran50
    Tuning in
    2 years ago

    Any info? Still nothing from anyone. Not even an offer of a reduction for a loss of part of my services. 

    • Ashleigh_C's avatar
      Ashleigh_C
      Icon for Forum Team rankForum Team
      2 years ago

      Hi there Dancran50 

      We are so sorry that you have not yet heard back from the ticket and we understand how frustrating this is. 

      Please do pop back to Beth in the PM so she can chase this for you.