on 26-06-2024 23:59
Guy from virgin told me it would take 24hours to settle ,more rhan 24 hours later top speed is 700mbps no where nesr 2 gig. My 1 gig in old house was quicker really disappointed
on 27-06-2024 01:14
This is not ADSL from early 2000's and does not need time to Sync so you have been told BS.
on 27-06-2024 07:19
Use the link below to discover where the speed is being lost...
Speed test the service to a Router mode Hub + your device with the link below.
https://www.samknows.com/realspeed/
Once the test begins click on: Run full test to see all the stats.
The speed at the Hub should reflect your subscription.
The speed any Wi-Fi device draws data at is limited by its data needs and technical abilities.
on 27-06-2024 08:10
this is what i get when i use that link
on 27-06-2024 08:48
Kind of looks better now we see a few more figures.
on 27-06-2024 09:26
Yes, that 2000 x 200 Tier look fine according to Samknows testing. Looks like the LAN side of the connection is lacking, so that's a good place to start troubleshooting.
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on 27-06-2024 09:40
When I use Samknows, "Mobile Device" means connection is via Wi-Fi.
on 27-06-2024 09:45
Waste of money paying for 2gbps and using a mobile
on 27-06-2024 12:06
When i use virgins online checker i get this though
on 27-06-2024 16:13
That could be why we see the Hub Downstream has dipped below the expected level.
Try 0800 561 0061 - this automated local fault number may give info for issues affecting your street.