Security matters
For internet security tips and help staying safer online
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Latest Phishing News 28/11/2023

Latest Phishing News 28/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 29 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 27/11/2023

Latest Phishing News 27/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 T...

Int-Sec by Moderator
  • 87 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 23/11/2023

Latest Phishing News 23/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VIR...

Int-Sec by Moderator
  • 155 Views
  • 0 replies
  • 0 kudos

Latest Fraudulent SMS News 01/12/2022

Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...

Virus warning

Hi: I Have now 5 seperate warnings of virus nyaim .After fourth one I installed Virgins F-Secure safe programme but still getting warning of Virus infection.Why should I be getting these warnings if I am paying for Virgins safe programme.I am on a th...

mjsp8 by On our wavelength
  • 411 Views
  • 2 replies
  • 0 kudos

Cold Calling

HiI may be over reacting but always best to check.Received a call from 0800 183 6404 about my recent inquiry into broadband, which i have made.  Made an excuse and but they insisted they can call back later.I do need to order the broadband and due to...

Latest Phishing News 15/11/2022

Latest Phishing News 15/11/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 248 Views
  • 0 replies
  • 0 kudos

Possible scam number

Could somebody please confirm if 0800 1836xxx is actually the Virgin sales team number? If it's not, then someone knows a lot more than they should about customers that have recently looked at virgin media deals.     [MOD EDIT: number edited in case ...

Two passwords?

We were told by VirginMedia that we needed two passwords for two different accounts - one was for 'email' the other was for 'telephone'. We got a single link which allowed us to update our 'email' password (main account...?) but only that. Consequent...

Latest Phishing News 14/11/2022

Latest Phishing News 14/11/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1. De...

Int-Sec by Moderator
  • 216 Views
  • 0 replies
  • 0 kudos

Resolved! Scam call

Hi got a phone call this morning saying they where from virgin  media saying they are upgrading my broadband speed but there was a fault with the router,and I need fix this through my computer. ALARM BELLS  starting going off i challenged them ask fo...

Scam

I have had several phone calls recently from people claiming to be from VM who had a scary amount of information. They were able to tell me my email address, first line of my address and my disconnection date. They also knew who my mobile provider wa...

Latest Phishing News 11/11/2022

Latest Phishing News 11/11/2022 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VlR...

Int-Sec by Moderator
  • 367 Views
  • 0 replies
  • 0 kudos

Resolved! telephone line dead

2am my burglar alarm starts bleeping. If it had been activated, it would have gone off waking the whole neighbourhood. Turns out yet again the phone line is dead. I check the service and it says not connected, then the modem goes RED and eventually a...

smf4122 by Dialled in
  • 1056 Views
  • 12 replies
  • 0 kudos