Hello there,
Our website https://refact.co blocked when virgin members visits us. It looks like it has been falsely flagged as a malicious website. What can we do to resolve this?
Regards,
Masoud
Refact dev team
Sophos and Alphamountain flag the site for phishing according to Virustotal.
Sophos and Alphamountain flag the site for phishing according to Virustotal.
Forum TeamHi masoud_refact
Thank you for your post. We're sorry to hear that your website has been marked as malicious for our customers.
You can make a report to us officially here. Please select 'Other/Unknown' for type of abuse and select 'Hosted web-space' for form of abuse.
The team will then come back to you with their findings and lift the flag if this is found to be an error.
Kind regards,
My website is being blocked too - despite having cleared everything on Virustotal. I've been told it might take Virgin Media 10 business days (!!) to catch up. Here's to hoping they are more efficient than that and that they finally unblock my website for Virgin Media users, so new clients can find me.
