I keep getting repeated calls from 08000 527551.
I'm advised each time I answer that the person calling is from Virgin Media.
So far I've had 8 calls from this number, and each time I tell the caller that my contract does not expire until the end of the year, that I am perfectly happy with my present services, and will re-negotiate when the time is ready.
Can somebody tell me please if this is the sales team, and how does one make them stop?
Forum TeamHi regentroad5
Welcome back to our forums, and sorry to hear you are getting annoying calls from that specific number. We can understand the frustration caused, and we want to best help. We would advise changing your marketing preference as seen in the link sent by Cardiffman282. The change will kick in within the next 30 days. If you need any further help, please do not hesitate to contact us, and we will do our best to help from here.
Thanks,
Thank you Cardiffman and Akua for replies, which I appreciate.
I can see that if I untick the "marketing consent" box I'll stop receiving calls. However what worries me is that this may include any calls from your retentions team.
It would indeed. Something to weigh up.
