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Latest Phishing News 04/10/2024

Latest Phishing News 04/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: Vi...

Int-Sec by Moderator
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Latest Phishing News 03/10/2024

Latest Phishing News 03/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Hel...

Int-Sec by Moderator
  • 210 Views
  • 0 replies
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Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 1544 Views
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Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
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Sky Sports offer scam

Had email purporting to be from Virgin Media  last week offering Sky Sport and an O2 sim for £29 or Sky Sport for £19, signed up as it looked genuine for Sky Sports.  But after a week, no sky sports.  Spoke to customer services they have no record of...

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Capptash by Joining in
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Latest Phishing News 29/12/2023

Latest Phishing News 29/12/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Sub...

Int-Sec by Moderator
  • 406 Views
  • 0 replies
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Breach of security

I have asked that the mobile phone number which is on my account but does not belong to me be removed.  I have just learnt that text about my account are STILL being sent to that phone.  I do not own a mobile phone and passing information about my ac...

ugavine by Tuning in
  • 356 Views
  • 1 replies
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webteam@virginmedia.com have i been had?

Hi! Panic mode. Old virgin package contract finishes couple weeks saying goung up 100£ month  .email from supposedly virgin looked legit saying offer 75 a month deal to extend contract so pressed renew contract. Gets pre contract v official forms . V...

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Tomgrove by Joining in
  • 1706 Views
  • 1 replies
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Resolved! How do I change my email password?

Following my ntlworld email address being locked a VM operative changed my password over the phone. I want to change this password again - but I cant see how to do that? It doesnt seem to be in the settings menu.  I'm not very tech savvy - can someon...

claret3 by Joining in
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Latest Phishing News 27/12/2023

Latest Phishing News 27/12/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 681 Views
  • 0 replies
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Divulging bank account details over the phone

I was intending to leave Virgin Media, mostly because of their poor customer service. However, as I approached the end of my contract they offered me an acceptable deal so I decided to stay. Unfortunately, at the end of the call, they told me they ne...

Phone Call

Good Morning I received a phone call this morning from Virgin Media telling me that there was some interference with my router, ?please advise how can I qualify this is a genuine call, there are so many scams about these days is there a way that virg...

Delboy58 by Joining in
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