Latest Phishing News 13/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ima...
Latest Phishing News 12/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VME...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Hello all,I am having issues with my Childsage not working at all. I have spoken to customer services who are all stumped and I have also tried resetting the router to manufacturers settings. Tried other steps suggested on the forum but it also doesn...
Any idea how to get child safe to work. System says it's all turned on but adult content still is available. I have 11 and 12 years in the house. Regards
Latest Phishing News 02/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Latest Phishing News 01/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...
Hello, I have the same problem. Can it be enabled for me as well? [MOD EDIT: Post split to create own thread]
I see this has been raised a number of times before, but I can't see any generic solution - I'm trying to change my password on a 'blueyonder' email address but keep getting 'Sorry, there was a problem registering that password. Please choose a diffe...
Our neighbour had a Virgin Media installation on Monday this week and the engineer connected from our box but seems to have broken it in the process. It was hanging loose yesterday and was completely off this morning. Is this safe?
Latest Phishing News 31/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Hello. My NTLworld email has been hacked and my password changed. I want to delete the account completely. I am no longer a Virgin Media customer. Please help!
I received a call from a Bristol mobile number who said they were from virgin media claiming that someone had tried to set up an account at my address. I confirmed that I was still living at the address and that I already have an account. It was only...
