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Latest Phishing News 14/11/2024

Latest Phishing News 14/11/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Urg...

Int-Sec by Moderator
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Latest Phishing News 12/11/2024

Latest Phishing News 12/11/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 - S...

Int-Sec by Moderator
  • 296 Views
  • 0 replies
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Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
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Resolved! Ntl email hacked

My son's ntl email was hacked last week. We've spent hours on the phone to Virgin Media to try to regain control or delete the account. Everything they've tried so far has failed. Now escalated to third level team. They "hope to resolve this in 3-5 d...

Sue41 by Joining in
  • 1342 Views
  • 7 replies
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08000525306 spam or real

Received a phone call from this number shortly after signing up online for virgin broadband & TV.The guy on the phone knew all my details and package i'd bought as well as installation date. He asked me to go through it all again to check if it was c...

Resolved! NTL email hacked

My ntlworld email account has been hacked. This has rendered FB, Instagram, Microsoft etc etc useless, I am no longer a virginmedia customer (moved 2 years ago to an area without VM coverage) but still used the email for some things. I NEED SOMEONE T...

Em74 by Joining in
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  • 4 replies
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Virgin dug up my street and I have no tv service.

I live in Edinburgh and last week Virgin Media dug up our street and now I have no tv service. I have called the number given on the street notice 50 minutes (the person was in India and said they knew nothing about it) I have e mailed - nothing. I h...

Liesa by Joining in
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  • 5 replies
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Latest Phishing News 18/04/2024

Latest Phishing News 18/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 v...

Int-Sec by Moderator
  • 216 Views
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Web safe not working when enabled

Hello  My WebSafe and Child safe not working , could you please help ? I just discovered now nothing is blocked , please help what needs to be done 

istuhy by Joining in
  • 396 Views
  • 3 replies
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Turn off parental control

Hello. I cannot access the page to turn off parental controls. It says that it is a problem on your end of things. Could I have some support for this please?

NTL email hacked.

Hi Please can someone help? Unfortunately, my old NTL world email account has been hacked and the password changed so that I am locked out of it. I have tried to get it deleted via Virgin helpline but as I haven’t had a Virgin account since 2016 and ...

john857 by Joining in
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Latest Phishing News 17/04/2024

Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 409 Views
  • 0 replies
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Is it a scam feedback text

Have just done a feedback text and now wondering if it’s a scam text I did call Virgin this morning who dealt with my problem very well so I wanted to give the feed back The number was+447883305323

VHW by Joining in
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  • 3 replies
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