Regarding new broadband connection in a newly moved house

[prathyush236]

Connection socket 

Hub 4 router 

I've just moved into a new house and am looking for a new broadband connection. However, I found a Virgin wall connection socket, and the previous tenant left a Hub 4. How can I check if the fiber cable is still connected and ready to go if I order a new connection?

[Roger_Gooner]

The hub might still be working, so try and connect to it. Even if it works it won't do so for much longer.

If you want to be a VM customer then you can do so online or by phone.

[Daniel_Et]

Hi @prathyush236 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to discuss becoming a Virgin Media customer, we'd suggest contacting our sales team on 0800 183 1234.

Thank you for your support @Roger_Gooner 👍

Regards,
Daniel