Potential new customer

[CraftyDave558]

Hi, was looking at joining on the 1gb fast fibre package. Was speaking to a sales person and he agreed I could get the package but wouldn't tell me a date to setup my package until I signed up for said package. Wouldn't even give an idea of a date. 

I work nights so need to know a rough idea of the date before I go ahead and agree. 

Is this normal of not giving potential customers an idea of a due date before they agree to the deal?

[CraftyDave558]

No wasn't given a reason but I suspect it had something to do with not being able to actaully connect my property to your Internet infrastructure. I told your sales person this right from the start and was told it was possible. Funnily proved that your sales people was lieing and after a fight got the package cancelled.