on 24-07-2024 08:28
I have just left for work and my Wife tells me that Virgin Media are digging up the path outside my house at 7:45am. No notification was given about this. The Sam thing happened a few weeks ago where they dug 3 small holes and filled with Tarmac which has still not set. How do I make a formal complaint.
Really not happy about
on 24-07-2024 18:56
Digging is often done for installations or repairs for the existing network. If this work is being done near to an existing cabinet then another possibility is that this is for the overbuild of HFC network whereby VM is installing new cabinets next to existing ones and pushing fibre through ducts between the cabinets.
on 24-07-2024 19:38
It's all speculation until the OP posts a picture or two showing what has actually been done.
on 28-07-2024 10:41
Hi @Silonicus 👋
Welcome to our Community Forums and thanks for your post.
I am sorry you have cause for complaint.
I'll pop you a PM now to confirm some details and we can go from there 🙂