Path being dug up without notificaiton
I have just left for work and my Wife tells me that Virgin Media are digging up the path outside my house at 7:45am. No notification was given about this. The Sam thing happened a few weeks ago where...
Forum Discussion
If you think VM is conducting work in the street in an unacceptable way, make a complaint to your local highways authority who issue permits for such work.
VM complaints info is here
https://www.virginmedia.com/help/complaints
VM forum team staff don't usually reply in the 'Community Natter' forum.
Edit: Now moved to 'Quick Start'
Hi. I have been to this section of the VM site. I can only call or send a letter. Web forms are for Virgin Media customers. Thanks anyway.
The work will be carried out by VM's sub-contractors. There is likely to be a long (and disinterested) chain of (mis/non) communication between you logging a complaint via VM and it ending up at its destination (somewhere).
What is the specific thing you are complaining about - start time of the work or the fact you had no notification of it, blocking access to your home or something else?
You may get a better result to find out what is going on, or any other info, by talking direct to the people doing the work.
