POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Took out the gig1 package awhile back and in the order we should have received a superhub 5 and we received a superhub 4, how do we go about getting it swapped over to the hub 5 that is stipulated in the contract?
After over a month of problems with this issue, I'm asking for help from anybody here or anybody at Virgin Media that might be able to help get this constant disconnection problem resolved. Virgin website says INTERMITTENT ISSUE IN MY POSTCODE AFFECT...
For about as long as I can remember, I have had connection problems with my Hub3. The WiFi is pretty good and the connection stable to my devices. However the internet regularly drops out. It is completely random and unpredictable. I’ve had the Hub f...
Hi thereHaving problems with router. Download speed fluctuating from 420Mb/s to 2Mb/s for wired devices. Rebooted and reset to factory defaults but no change. Also tried different cables but no change either. Any advice, please?
I am posting it for the 3rd time, as for some reason the posts were flagged as spam. I will try to post the stats in the reply.About three months ago we ordered 1GB package. It worked fine for a few weeks and then for a couple of months, we had all t...
Using Hub 4 on the 1GB package. We had a new cable pull done about a week ago to improve the signal strength to our Hub to make it more 1GB ready. Since that point we've had a couple of outages that have lasted a few hours, but on both occasions it's...
Just had fibre1g installed with a Home Hub 5x, but I can’t see any way of subscribing to a Dynamic DNS Service.Can anyone confirm if the 5x supports DDNS or not?
Since i've had my service unblocked (as per the engineer: "they've blocked you due to noise on the line"), i've been unable to access a number of different IP addresses through my service. Traceroutes show the traffic flow is stopping, for whatever r...
Red light on the hub and it runs hot done all that the blog says no good
For the past couple of months now, we have had a steady red light on our hub 3.0 and days when connectivity is very poor/non-existent despite there being no issues in the local area. We have tried the suggested fixes from Virgin (resetting, securing ...
