WiFi packet loss and high latency. Ethernet port dead

[Byrnec93]

Recently I have been getting constant packet loss and very high latency while gaming on PS5 over WiFi. It has been going on for a week straight now. I have tried restarting my router and my console to no avail.

It may be unrelated, but the ethernet port in the wall by my PS5 no longer provides any connection. 

Looking for any advice or suggestions. My router logs are below. 

 

[Client62]

The Ethernet port in the wall by my PS5 no longer provides any connection. - A home wiring issue ?

Game play over half duplex Wi-Fi is not recommanded because it does increase jitter and latency.

To check for Packet Loss try :

https://www.samknows.com/realspeed/

Once the test begins click on: Run full test to include: Latency, Jitter, Packet loss & Upload speed

Do share a screen shot of the Full test.

[Matthew_ML]

Hey Byrnec93, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

Please can you post the Sam Knowles test so we can look into this further?

Also is it only on the PS5?

Is everything else okay for you?