Virgin Hub 5 and Unifi

[Finchbee]

I upgraded my Virgin package because I have an O2 volt which gives the next package up. Which means I have now their 1Gb service. This means I have to go from the Hub 3 to the Hub 5.

Previously, on the hub 3 I had it in Modem mode and connected all my unifi devices to the Ethernet port. This worked really well, and I could manage via a CloudKey Gen 2 Plus

I thought it would be a simple switch out but its been far from it. I understand the Ethernet ports dont work in modem mode unless you connect the 2.5Gb link to another router. This is something I dont have and dont want to spend money on.

So the Modem mode is not an option for me

I have now got it set up with the Hub in its standard function but with wireless switched off. Does anyone have an idea if these is feasible as a short to medium term set up. Are there likely to be any issues I will face ?

Would like to figure it out now as I would say to Virgin I need to go back to the Hub 3 and slower connection

[Adduxi]

What was connected to the Hub 3 in modem mode?  It still needs some sort of router? 

[carl_pearce]

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@Finchbee wrote:

I upgraded my Virgin package because I have an O2 volt which gives the next package up. Which means I have now their 1Gb service. This means I have to go from the Hub 3 to the Hub 5.

Previously, on the hub 3 I had it in Modem mode and connected all my unifi devices to the Ethernet port. This worked really well, and I could manage via a CloudKey Gen 2 Plus

I thought it would be a simple switch out but its been far from it. I understand the Ethernet ports dont work in modem mode unless you connect the 2.5Gb link to another router. This is something I dont have and dont want to spend money on.

So the Modem mode is not an option for me

I have now got it set up with the Hub in its standard function but with wireless switched off. Does anyone have an idea if these is feasible as a short to medium term set up. Are there likely to be any issues I will face ?

Would like to figure it out now as I would say to Virgin I need to go back to the Hub 3 and slower connection

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This isn't true.

[legacy1]

You never used modem mode people like you use router mode and you never knew! and give modem mode a bad name

[Tudor]

You say you had the Hub3 in modem mode, but later you say modem mode is not an option for you. I don’t understand these contradictory statements. If a hub is in modem mode, you must have a router attached to it or just ONE network device. No other way works. Please clarify. I have a large amount of UniFi network equipment, well over £2000 worth, and have a lot of experience with it. Currently installing a U7 Pro access point.

[Finchbee]

On the hub 3 I turned off the wireless and had it in router or modem mode (cant remember what it was called).Then using one of the Ethernet ports I had my network link connected to a Unifi Switch which then powered 3 Unifi AP's. I also used one of the other ports on the switch to provide a connection for another switch. This all worked fine.

Now with the Hub 5 if I do the same and put it in to modem mode, plug my 2 network cables into the Ethernet ports exactly how I did with the hub 3 neither of them work in the same way. Thats why modem mode isnt an option.

So I have the same setup now as before using the Hub as a router

[Tudor]

Right, then you never had your Hub3 in modem mode, because in modem mode you can only use one Ethernet port. With a hub3 in modem mode the LED will be magenta, in router mode it’s white. On a Hub5 in modem mode the LED will be green, don’t know about router mode never used it. Hub5 in modem also only one port will be active and you should use port 4, the 2.5G one. Are the switches intelligent ones that get an IP address? This could perhaps be causing a problem. If they are UniFi ones I believe their default address is 192.168.1.20 and you may have two with the same address.