Upp Router still connected

[DsnDave]

Hi there,

Migrated over from Upp a few months back. When they installed the Virgin Media router he plugged my existing Upp router into it via Ethernet. He said at the time it would just give me 2 networks to choose from and mean I didn’t have to sort out the passwords on all the devices as they’d still connect to Upp. Made sense and haven’t really had any issues other than the odd slowdown. Just noticed today though that my Multi Room speaker set up through various Echo speakers won’t connect via Upp. Also Upp gave me an extra router/node that was used as a WiFi extender I believe. This obviously is in another room so isn’t connected. Is keeping the Upp router plugged in worth it or should I just go directly to the Virgin one? No hardship putting in passwords just want to make sure I don’t mess anything up. But if anyone knows how I could keep the Upp one and somehow still use the 2nd they gave me as an extender if at all possible that would be great. Hope that makes sense probably not explaining it correctly!

[asim18]

What is the make/model of the Upp router and Upp extender. Also what model VM Hub?

I believe the Upp router is a Linksys model? If yes, I would personally want to use the Linksys gear and put the hub into modem mode.

[asim18]

Also...

If you browse to 192.168.100.1 do you see the VM hub's admin page?

And if you browse to 192.168.0.1 and 192.168.1.1 what router's admin page do you see?

Posting this info will help us understand your current network configuration.

[DsnDave]

Thanks  asim I’ll come back with the details. I think I have a Hub5x after a search I’m not sure you can put that in modem mode yet? 

[DsnDave]

I have a Hub5x after going to 192.168.0.1

The Upp Router is Linksys MK4200

Thd other addresses don’t open anything. 

Thanks for your help

[asim18 · Accepted solution]

Ok in that case to answer your original question...

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@DsnDave wrote:

Is keeping the Upp router plugged in worth it or should I just go directly to the Virgin one? No hardship putting in passwords just want to make sure I don’t mess anything up.

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If your VM hub is broadcasting it's WiFi anyway, I would say it's worth powering off the Upp/Linksys router for an hour or so, and testing how well the VM Hub can cope. Might as well try connect one or two devices and see how it performs, it could be better or it could be worse. If it's worse, you can just power on the Linksys router again and re-connect your device to it. You wont mess anything up by switching to another WiFi network on a device, you can switch it back. Nor powering down the Linksys router for an hour, it will retain its settings.

The reason I reccommend powering off the Linksys router during the test is because if you simply disconnect the ethernet cable, it will still be broadcasting it's wifi signal for no reason, and wifi channels are limited. So you may (hopefully) find just having 1 WiFi network may improve things especially for devices furthest away.