VM Connect App and Router access
Good afternoon
A couple of weeks ago I had to have my electricity meter replaced which meant the power was off for a while. Since then I have been unable to use the VM Connect app as it keeps saying it can't find the hub. I also can't log into the hub GUI at 192.168.0.1, it asks for my password but then displays a blank screen. It does this from my windows PC and also my iPhone and iPad so it looks like a hub issue.
I have tried a restart of the hub a couple of times but then suffer poor WiFi for hours afterwards while it sorts itself out and reconnects to my wifi pods. I also did a full factory reset but it still will not connect to the app or through the GUI.
The WiFi and direct connection via Ethernet all seem to be OK apart from it being very slow after the reset. Could this be the Hub failing (Hub 4)?
Can anyone suggest a way to resolve this or do I have to give up my Saturday morning on the phone to customer services?
Hi swm.
Thanks for your time this morning.
Please don't forget to let me know how you get on with the new hub being delivered.
Gareth_L