Unable to Access Google Services

[Rod93]

Looks like the issues elsewhere reported may still be ongoing. I wasn't affected previously but I am now. I'm located in the Gloucestershire area.

I am unable to access any google services via my virgin connection, including but not limited to Gmail, Drive, GCP & Meet. I am also unable to receive a response to a ping to either 8.8.8.8 or 8.8.4.4

I have an 'IT ticket' raised but am being told it will be at least 3 days before I should expect a response.

For additional info I am able to access google services via my non-virgin 4G/5G connection, and am able to resolve non google sites and services, such as amazon.co.uk, yahoo.co.uk, bing.co.uk. 

Anyone else getting this issue?

[PJH1]

Same issue, located in Bristol.

[RobinL2]

Yes same here in Cheltenham. Started this morning 24 June.

[djalexrrr]

Same issue here, in Bristol - started for me on 26/06/2024

[Rod93]

Any of you using Modem mode or are you using Router mode?

[Jen_Y]

Thank you for your post. @Rod93 @djalexrrr @RobinL2 @PJH1  We're investigating the issue you're having.

Can you recheck if you're still having the issue now?

Regards 

Community Mod 

Jen_Y

[mattbridges]

Modem mode - base in gloucester - support don't understand the problem.....

[PJH1]

Yes the issue is still occuring, I am unable to access google mai, drive or docs.

[Becdem]

Yes me, exactly the same, in Bristol

[Becdem]

Yes, it is still a problem.  I am told by customer services it is due to an outage, strange that it is just gmail / google that's affected!