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Re: Still problems accessing Google DNS

Scole61
Joining in

Also having this exact issue as of today in the Bristol area. Virgin Media is showing no signs of issues (in the area) 

1 ACCEPTED SOLUTION

Accepted Solutions

Dean_C
Moderator
Moderator

Hi all, 

We're very sorry for the issues you've been experiencing.

The fault has been raised under F011364313 and our support teams are working to get this fixed ASAP.

Thanks,

Dean C
Community Moderation Team

See where this Helpful Answer was posted

22 REPLIES 22

Client62
Legend

Try a trace route to one of your target hosts. 
Do you see a VM hop ( that is local to you ) after which the route appears to vanish.

mattbridges
On our wavelength

same problem here - went through the usual tech support steps of rebooting everything

techsupport clueless

Rod93
Tuning in

Same issues here, where are you geographically, I am Gloucestershire. 

Are you using Router mode or Modem Mode?

mattbridges
On our wavelength

Yep gloucester - problem in modem mode.

 

Lewlew
Up to speed

Yes, I am in B'tol too. No problem on Vodafone BB which I have next door, so using there. I seem to remember this in the past, very distant past, but anyone else remember?

Metheglin
Joining in

Same problem in BS37, no access to Google services. Works fine with EE mobile.

Becdem
Tuning in

At least now I know it's not my laptop settings!  Hope they sort it soon! 

All good if you know what a trace route is 😅

legacy1
Alessandro Volta

run CMD

tracert 8.8.8.8

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