Hi derekheeps, thank you for the post and sorry to hear you're having issues with the Virgin Media hub.
Is everything working okay as it should be apart from the lights, i.e. Wi-Fi / wired connections, speeds, range etc.
Please do let us know, kind regards.
Hi , thanks for asking - yes everything else is just fine - speeds are ok and the hub is cool to the touch .
I don't use it for wi-fi as that is taken care of by my Apple Airport devices , and most of my computers are wired by gigabit ethernet .
Other than the light showing the wrong colour it is all fine .
I did perform a factory reset and after that , on booting up I had lights showing green , amber , red , and settling down to amber ; then after logging into the device via its IP address and putting it into Modem mode , the power light turned red .
I'm aware that on one of the later hubs , it is normal for the power light to show red in modem mode .
Could one of the recent firmware updates , which I presume my box did on installation , have made this a feature of the Hub3 also now ?
Kind regards
