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Slow download speeds

Jenks88
Just joined

yesterday

Evening all,

We have had Gig1 since April with no issues, but recently we are getting slow download speeds. 

I have had the hub5 set it modem mode since it's been installed with no issues. I have attached some screenshots of the speed and logs etc, any advice is appreciated. 

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3 REPLIES 3

Jenks88
Just joined

yesterday

The image showing 863 was done on my laptop with a wired connection, the other speed tests were done over wifi

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jpeg1
Alessandro Volta

yesterday

Router stats are difficult to read from screenshots, better to copy/paste as text.

Wifi speeds are always variable, was device correcting on 2.4 or 5GHz?

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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Adduxi
Very Insightful Person
Very Insightful Person

2 hours ago - last edited 2 hours ago

“I have had the hub5 set it modem mode”

Strange as you have SamKnows running?  This does not work in modem mode.  Aside from that, SamKnows is showing full speed to your Hub so the issues are on the LAN side. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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