Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Red light on hub

Ems60
Joining in

3 weeks ago

I have just a red light on hub box, no internet connection to tv but able to connect by WiFi on phone and tablet, have reset etc what could be wrong?

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

3 weeks ago

Please confirm you have a Hub3 and do a pin hole reset and report if the Red LED is still showing. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos

Ems60
Joining in
In response to Tudor

3 weeks ago

I believe it is a hub 3 and yes have done a reset, switched it on and off again 

0 Kudos

John_GS
Forum Team
Forum Team
In response to Ems60

3 weeks ago

Hi @Ems60 

Thanks for posting and welcome to the community.

I'll send you a PM now, to book an engineer visit.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Top