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Red light on hub

CARRICK36
Joining in

on ‎20-01-2024 21:44

There is a red light on our hub. I have tried turning it on and off and a pin hole reset. Is there anything else I can do to rectify this?

Thanks very much. 

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎21-01-2024 11:43

Is it a Hub3?

 


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Arissa_H
Forum Team
Forum Team

on ‎21-01-2024 14:51

Hi Carrick36 👋🏼.

Thank you for posting, welcoming you onto the community forum 😊. 

Sorry to see you have had a red light on your hub ☹.

Thank you for trying the factory reset (pin hole reset), I can further investigate 🧐 for you and see what is is going on. 

I will have to private message you, please watch out for the envelope ✉. 

Ari - Forum Team


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