Red light on Hub 3 on constant

[emerson2739]

The red light on my Hub 3 stays on continuously.  I've tried everything that's been suggested on the other forum posts. Switched off, re-booted etc, still red light on. Can anyone help?

[Zach_R]

Hi @emerson2739,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you've got a constant red light showing on your Hub 3. If you haven't done so already, please follow each of these steps.

• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on. The Hub should now operate normally.

If you've followed the above but the issue remains, please respond to the private message that I'll be sending your way shortly and we'll proceed from there.

Thanks,