hi, I have a red light on my VM hub 3 for over 1 year. Also, my WiFi drops or is unstable on a regular basis. Every time it drops, I did the reset or unplug the wires. Unfortunately, the red light is still coming up. Could anyone please help or give me some advice how to settle the issue, thanks.
If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
Hi there ppk20
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you have faced this issue with your service and thank you again for posting. I am so sorry that this has been ongoing and I do think it would be best we arrange for an engineer to come and take a look into this. I will pop you a private message now so we can arrange this.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
