Hub 3 constant red light

[quadX]

Hello, I have the same issue (red light) and tried everything that is described above. I also did a full reset. Running tests confirms that the hub does not fully function (with Virgin link sent to us and login onto the hub via browser). I would appreciate a DM from a Virgin Media team member to arrange an engineer visit. Many thanks. 

[Alex_RM]

Hi quadX,

Thanks for posting and welcome to our community 😊

Sorry to hear you're having some issues with the hub. So I can get a few more details from you, I've popped you over a private message.

Alex_Rm