Qam wrong?

[Viper-t]

Hi can someone tell me if my qam is wrong please?. My upload qam is always 64 as is everyone's I have 1 channel 32qam and 2 at 16qam I think 64 symbols is more data than 16 no? 

Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	43100000	41.3	5120 KSym/sec	32QAM	2
2	30100000	40.8	5120 KSym/sec	16QAM	4
3	36600000	41	5120 KSym/sec	16QAM	3
4	49600000	41.5	5120 KSym/sec	64QAM	1
5	23600000	40	5120 KSym/sec	64QAM	5

[Carley_S]

We do ask that members post 1 thread on their concerns so that we can support quickly and clearly. My colleague provided the link to your other thread that we had responded on to support further. Please do respond if still needed or let us know if you have any further issues after you tech appointment and we'll be able to support further if needed. 

[Viper-t]

Hi carley I posted a problem with the new equipment it's got way worse. Do you want it posted here as I answered you on someone else's thread in a reply to you, you should see it now? Many thanks

Regards

[Matthew_ML]

Hey Viper-t, thank you for reaching out and I am so sorry to hear this.

I can see from the other thread and Carly's response you are actually chat with my other colleague please do send them a message if you wish to gain further help 🙂 

[Viper-t]

Hi I did thanks matt, hope they can help there.

Regards