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Qam wrong?

Fibre optic

Hi can someone tell me if my qam is wrong please?. My upload qam is always 64 as is everyone's I have 1 channel 32qam and 2 at 16qam I think 64 symbols is more data than 16 no? 

Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

14310000041.35120 KSym/sec32QAM2
23010000040.85120 KSym/sec16QAM4
336600000415120 KSym/sec16QAM3
44960000041.55120 KSym/sec64QAM1
523600000405120 KSym/sec64QAM5
353 REPLIES 353

We do ask that members post 1 thread on their concerns so that we can support quickly and clearly. My colleague provided the link to your other thread that we had responded on to support further. Please do respond if still needed or let us know if you have any further issues after you tech appointment and we'll be able to support further if needed. 

Here to help 🙂
Virgin Media Forums Agent

Fibre optic

Hi carley I posted a problem with the new equipment it's got way worse. Do you want it posted here as I answered you on someone else's thread in a reply to you, you should see it now? Many thanks


Hey Viper-t, thank you for reaching out and I am so sorry to hear this.

I can see from the other thread and Carly's response you are actually chat with my other colleague please do send them a message if you wish to gain further help 🙂 

Matt - Forum Team

New around here?

Hi I did thanks matt, hope they can help there.