Packet loss

[Maxtabor1]

Been getting packet loss for at least 4 months now consistently ,  Currently on hub 5 router mode, upgraded plan to Gigabit broadband, changed ethernet cable and tried tp link powerline adapters none of them yet to fix my issue.

Notes: Gets alot worse when more people are on the wifi. The later in the day the more packets get lost it seems.

(Tests taken at 7pm) currently using an ethernet cable from router to computer for this test.

[Adduxi]

Using a direct wired connection, run the FULL tests on this website and post the results

www.samknows.com/realspeed

[Maxtabor1]

[Adduxi]

No packet loss showing on that test, and the Latency and Jitter are pretty good as well. 

That packet loss test in your screenshots, are they over Wifi as the latency is high?  I would expect a certain amount of loss, especially if there are multiple users on at the same time. 

[Maxtabor1]

No, ive done all my tests on an ethernet cable from router to my pc. when i play games like fortnite etc. i get a constant 2% packet loss in the evenings and would spike up to an 20% and stay like that for 30 seconds.

[Adduxi]

You mentioned PLA's.  Are these still being used or is your PC wired directly to the Hub with a good Cat 6 cable?

You should also setup a BQM to monitor the connection  www.thinkbroadband.com/ping

[Maxtabor1]

I have been testing PLAs but seem to get the same result, I had recently used a Cat 6 cable but got packet loss so i bought a different ethernet cable which is also a Cat 6 cable (which im using now) that runs through my house safely where it can not get damaged (connected directly from Hub to PC). 

(Test Taken 2:30pm)

[Maxtabor1]

[Adduxi]

Now that's interesting.  Your BQM has "red fringing" and that's not a good thing.  Are you seeing any PostRS errors on the Hub stats?  In any event, the circuit has issues.

[Maxtabor1]

Hey, im not that good with the some of the intenet meanings and not the greatest with internet in general. So i added all my hub status for you too see if i have any problems with this. thanks.