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Hub box

Riverexe
On our wavelength

on ‎13-08-2024 12:03

  1. My hub is showing constant red light internet and wifi working fine and hub has been reset multiple times help needed
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2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

on ‎13-08-2024 12:17

The red light is an overheat warning. If the hub is hot & not warm then turn it off & let it cool down for a while. A forum team member will respond shortly & get your details to facilitate getting the hub replaced.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
Forum Team
Forum Team

on ‎13-08-2024 12:54

Thanks for reaching out to us @Riverexe, and welcome back to our Community Forums!

Sorry to hear of the solid red light that's appearing on the hub.

Check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn

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