Hub 5 with RFoG box?
hi!
truthfully, i have no idea what im doing - ive just recently moved into a new place, and there appears to a box with a label saying RFoG Optical Network Unit on the wall next to the preinstalled virgin media box.
looks like this:
when i try connecting my new hub 5 to this, it just keeps flashing red 😠it came with just the cable plugged in on the right, a power cable, and the hub itself.
there is little to no information online and im really struggling to contact anyone from VM, i’m just wondering are these things compatible? should it be working plugged in here or does something need to be changed?
thank you!
Does the RHS wall box have any power? Look underneath (where the connectors plug in) and see if the box is switched on and showing any lights.
See example image at link below
Flashing red light on box on wall | Virgin Media Community - 5444401
You seem to be missing a power connection (which is the top connection in the above pic)
