Forum Discussion

Paulste's avatar
Paulste
Joining in
2 years ago

Hub 3 Constant red light overheating

Hi, I’ve followed all the reset instructions and no change. Please can someone from virgin contact me to send a new hub. Thanks Paul
Virgin Help
ibiker's avatar
ibiker
Joining in
2 years ago

I also have this problem. Not sure how long it has been going on for but I have tried to reset, have turned of for an hour etc etc. It's a pretty old hub and I'll be moving house next week. Any chance VM could arrange for a new Hub to come with my moving pack?

  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    2 years ago

    Hi ibiker 👋

    Welcome back to our Community Forums and thanks for your post. 

    I'd love to help further so will pop you a PM 📩 and we can take it from there.

    Thanks