on 04-12-2023 10:27
Over the last 24 hours my personal web site is no longer accessible using broadband (I've got a Hub 3.0). All other sites seem ok - just the ones that are mine. I also can't FTP into the web host in the last 24 hours. If I use my mobile phone network (I am with Three) I can access things and FTP ok. The problem is clearly with Virgin and has suddenly happened.
My main site is pretty boring, just a regular Wordpress blog at https://garyhollingsbee.com and I have some other things using the same web host such as Wallabag, FreshRSS and a CalDAV server.
Things I've Tried (with no success)
Help!
04-12-2023 10:50 - edited 04-12-2023 10:51
Our VM Hub 3 is in Router mode. Child Safe is Disabled. Virus Safe is Enabled.
We can access website https://garyhollingsbee.com in both Firefox and Edge.
For comparison, here is the response from the VM DNS...
C:\Users\Philip>nslookup garyhollingsbee.com
Server: cache1.service.virginmedia.net
Address: 194.168.4.100
Non-authoritative answer:
Name: garyhollingsbee.com
Address: 77.75.122.198
on 04-12-2023 11:06
Thank you for checking.
Yes, I'm in router mode and have Child Safe disabled and Virus Safe enabled. I still can't access (though works using a VPN... which is a bit annoying but useable.)
Not sure how to resolve this properly though.
on 04-12-2023 11:45
What IP is being returned from your DNS ?
What is the full text of the error message ?
If you used Google DNS ( & no VPN ) does re-enable your access to the Website ?
on 04-12-2023 12:48
This is the response from nslookup:
nslookup garyhollingsbee.com
Server: 194.168.4.100
Address: 194.168.4.100#53
Non-authoritative answer:
Name: garyhollingsbee.com
Address: 77.75.122.198
The Google DNS (8.8.8.8. and 8.8.4.4,) without VPN still doesn't give me access.