Forum Discussion

tenebris-nox's avatar
tenebris-nox
Tuning in
2 years ago

Help! My Personal Web Sites and Hosting Seems No Longer Accessible

Over the last 24 hours my personal web site is no longer accessible using broadband (I've got a Hub 3.0). All other sites seem ok - just the ones that are mine. I also can't FTP into the web host in the last 24 hours. If I use my mobile phone network (I am with Three) I can access things and FTP ok. The problem is clearly with Virgin and has suddenly happened.

My main site is pretty boring, just a regular Wordpress blog at https://garyhollingsbee.com and I have some other things using the same web host such as Wallabag, FreshRSS and a CalDAV server.

Things I've Tried (with no success)

  • used different devices (macbooks, ipads and phones)
  • read these forums for similar issues
  • changed DNS settings (tried OpenDNS and Google)
  • factory reset the Hub 3.0
  • used the cURL command in terminal (which times out)
  • flushed cache
  • checked with blocked.org.uk (no, doesn't seem blocked)

Help!

blocked
Broadband
IP
ISP
web-site-access
web-site-blocked
  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    Our VM Hub 3 is in Router mode.  Child Safe is Disabled. Virus Safe is Enabled.
    We can access website  https://garyhollingsbee.com  in both Firefox and Edge.

    For comparison, here is the response from the VM DNS...

    C:\Users\Philip>nslookup garyhollingsbee.com
    Server: cache1.service.virginmedia.net
    Address: 194.168.4.100

    Non-authoritative answer:
    Name: garyhollingsbee.com
    Address: 77.75.122.198

     

    • tenebris-nox's avatar
      tenebris-nox
      Tuning in
      2 years ago

      Thank you for checking.

      Yes, I'm in router mode and have Child Safe disabled and Virus Safe enabled. I still can't access (though works using a VPN... which is a bit annoying but useable.)

      Not sure how to resolve this properly though.

  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    What IP is being returned from your DNS ?

    What is the full text of the error message ?

    If you used Google DNS ( & no VPN ) does re-enable your access to the Website ?

    • tenebris-nox's avatar
      tenebris-nox
      Tuning in
      2 years ago

      This is the response from nslookup:

      nslookup garyhollingsbee.com
      Server: 194.168.4.100
      Address: 194.168.4.100#53

      Non-authoritative answer:
      Name: garyhollingsbee.com
      Address: 77.75.122.198

      The Google DNS (8.8.8.8. and 8.8.4.4,) without VPN still doesn't give me access.