HUB 3 Red Light

[daleskelly]

My HUB 3 router has been displaying a constant red light for the last 48 hours. I have tried all the resets suggested without curing the problem. I have tried contacting 150 which is a waste of time. How do I report this fault and get the kit replaced. 

[Akua_A]

Hi @daleskelly 

Welcome to our community forums and thank you for your first post. Sorry to hear of your red hub light and that you have had issues contacting us. We can understand your concern and we want to best help. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. 

Thanks,