Dropped Packets
Hello for the past week or so the WiFi has been shockingly slow or no internet due to constant dropped packets with huge red marker in the graph.
see attached link
Please can someone help 😞
Forum Discussion
6 Replies
Look to get your own wifi router with 1Gb ports and use the hub in modem mode
Any wifi routers you would recommend, that will also increase my range ?
like this
or cheaper
Looking at the BQM graph, it suggests that you had a total internet outage for hours
during the red period. Was that the case ?
Or is the BQM pointed at a device that is not always powered on ? ( i.e,. not your VM Hub )
When looking to increase Wi-Fi coverage focus on having several Wi-Fi access points or Wi-Fi MESH nodes,
using just one VM Hub or one 3rd Party Router is very unlikely to provide coverage of a family sized house.
We have a VM Hub in Router mode + two Wi-Fi Access Points to cover two levels and a dozen rooms.Thank you, Alessandro.
I've reviewed the BQM over the past week, and there are frequent red indicators, some persisting for extended periods and others appearing briefly.
I agree that the coverage with the standard VM Hub is insufficient, and switching to a Mesh system would likely improve performance.
- Vikki_M
Forum Team
Hi MeMyself-i,
I'm very sorry to hear you're having some issues with the service.
I'll send you a private message now. If you're still having issues and require some support, please respond to that message and I'd be happy to help :).
Please look out for the envelope in the top right of the page and pop back to me when you can.
