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cminman84's avatar
cminman84
Joining in
12 months ago
Solved

Constant red light on hub

Hi.  I have a constant red light on my VM hub. After reading up on this matter, it appears to be overheating. I have tried resetting the hub twice yet the problem remains.  I believe the hub ...
  • Ayisha_B's avatar
    12 months ago

    Hi cminman84 👋

    Welcome to our Community Forums and thanks for your post.
    I'm very sorry to hear you have a constant solid red light on your Hub. If you haven't done so already, please follow each of the below steps.

    • Turn the power switch off on the back of the Hub.

    • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

    • Then use the power switch to turn the unit back on. The Hub should now operate normally.

    If the issue still remains then please respond to the private message 📩  that I'll be sending to you shortly and we can arrange for it to be replaced.

    Hope to hear from you soon!