Constant Red light on hub 3.0

[HergyPergy]

Hi, I have a constant Red light on my hub 3.0. Its well ventilated and not against anything. My WiFi is awful and constantly dropping out. The hub is 7 years old. Any suggestions? I'm just about ready to change my provider as the WiFi is awful.

[Zach_R]

Hi @HergyPergy,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear that you're having issues with your connection and that your Hub is displaying a constant solid red light. If you haven't done so already, please follow these steps.

• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on. The Hub should now operate normally.

If the issues remain after following the above then please respond to the private message that I'll be sending to you shortly and we'll go from there.

Thanks,