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2.5G port broken after latest firmware update on Hub5

On our wavelength

Version LG-RDK_7.6.15-2306.5 breaks the 2.5G port, when will this be fixed, and can the version be rolled back to a working version instead of rolling out broken software?


Tuning in

well i sent my unmanaged switch back got a managed switch zyxel1250 set eee to disabled , disabled eee on my 10g nic on pc, can browse internet all day and download but as soon as a game goes on its back to disconnecting and reseting, even disconects  pluged in a 1g port router to switch, looks  like im sending this back too ! i give up 

Tuning in

Agreed Virgin customer service support to this known issue is embarrassing.

roll back firmware and all is fine.Once firmware updates you once again can’t use the 2.5Gb port. Or my 2.5Gb network switch because of this update.


Hi @Thackers,

Thank you for your post and welcome back to our community forums.

I'm sorry to hear that you feel this way. As mentioned in some earlier responses here, please keep an eye on this thread for any updates.



Zach - Forum Team
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