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Anonymous's avatar
Anonymous
3 years ago
Solved

Hub 5 Firmware Update?

My Hub 5 was flashing green all day today. It was okay after a reboot, but I read this could be related to a failed firmware update.

I am still on the August firmware LG-RDK_3.18.30-2112.12

Has there been a new release recently which may have failed on my Hub?

  • There is a new version (LG-RDK_4.6.24-2206.7) being rolled out from now - one area at a time - so that may be it - just leave it run its course.

    Has your changed to the version above ?
  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    There is a new version (LG-RDK_4.6.24-2206.7) being rolled out from now - one area at a time - so that may be it - just leave it run its course.

    Has your changed to the version above ?
    • Anonymous's avatar
      Anonymous

      Thanks for the reply, John.

      I did a reset of the Hub today and it's now updated to LG-RDK_4.6.24-2206.7

      • AMCross's avatar
        AMCross
        On our wavelength

        any pointers to what each firmware fixes

  • mikez's avatar
    mikez
    On our wavelength

    Hi this new update LG-RDK_4.6.24-2206.7 has broken my network

    I have a lot of Tapo power plug devices which use 2.4GHz wifi and then connect to Tapo servers so I can turn these plugs on/off from Google home etc.

    This new update seems to have broken the connection between the plugs and the internet.  Sometimes they show as connected by Wifi but this remains the case even when they're unplugged so can't possibly be connected.  The hub 5 webpage is obviously not refreshing even after logging out and in and clicking refresh etc

    If I reboot it seems to work again for a short while on some devices then falls over.

    Guess I will now have to buy a router and put the hub 5 in modem mode, can virgin send me a few hundred quid for the cost ?  🙂

    Mike

    • mikez's avatar
      mikez
      On our wavelength

      Update:

      If I switch the 2.4GHz WiFi to WPA3-SAE then the group of Tapo plugs can now connect, but this then breaks other eqpt which only supports WPA2.

      If I put it on WPA2-PSK/WPA3-SAE then the Tapo plugs don't work...

      • newapollo's avatar
        newapollo
        Very Insightful Person

        Hi mikez 

        If it isn't onm then  turn on the guest network on the hub and see if the Tapo plugs will connect to it.

        Advanced Settings > Wireless > Guest network

        You can also change the security in there for the guest network